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Futurome Help Center

Answers to the most common questions about membership, testing, logistics, privacy, and what to expect.

Membership

It’s quick and easy. Just click here to start with a private consultation. We’ll explore your goals, determine the most suitable experience, and outline a tailored path for your testing and coaching.

Futurome is for adults 18+ who want more energy, better performance, balanced hormones, optimized longevity, or simply feel at their best every day—empowered and in control of their health. Futurome provides a personalized plan to help you make meaningful progress with clarity and confidence.

Futurome offers a diverse range of wellness services including multiomics testing, precision nutrition, biohacking and wearable devices, consultative and concierge services. Services are normally provided virtually but are also available in-person when requested (experience/membership based).

After your discovery consult and screening, we will decide if our program is a good fit for you. If so, we will welcome you to our exclusive community via an annual or 6-month experience/membership. You can cancel your membership at any time after 6 months.

Yes, international clients are welcome. Some lab kits may not be available in certain countries and international shipping, customs fees, or local draw requirements may apply. We’ll confirm availability and logistics during your consult before you move forward.

Some lab work may qualify for partial reimbursement depending on the provider and plan, but coverage currently varies.

Some of the services may qualify for HSA. Check with your HSA provider.

Book a consult. Pricing varies based on the depth of testing, level of guidance, and length of the experience. We start with a brief consultation to understand your goals and determine the right fit before sharing details.

Features vary by experience, but all include 1:1 concierge healthspan coaching led by our CEO, plus testing of 200+ biomarkers from top-tier labs. You will also get a clear, actionable plan tailored to your biology, a personalized roadmap covering nutrition, exercise, and recovery, targeted supplements, ongoing coaching, access to physicians for medication guidance, and quarterly check-ins to keep your health progressing.

Futurome is cellular stewardship—turning your health from a mystery into a system you can understand, influence, and lead. It’s for high achievers seeking personalized guidance, a partner who sees beyond symptoms, and actionable strategies. We don’t sell memberships; we induct the ready.

Futurome is for driven individuals seeking a partner to guide them in shaping their biology. Clients aim to boost energy, performance, hormone balance, and longevity—or simply feel empowered and in control of their health, whether or not they have symptoms.

Yes. Futurome is fully personalized. We account for life stage, hormonal changes, cycle patterns, and sex-specific biomarkers, with additional guidance for women navigating perimenopause or menopause.

Labs & Testing

Biomarkers are measurable signals in your body—like a gene, hormone, protein, molecule in your blood or tissue, or vital sign— that can reflect shifts in your health even before symptoms show up. Tracking biomarkers helps you spot changes early, so you can take action sooner.

Yes. Biomarkers shift with your lifestyle, stress, diet, and sleep. Regular testing shows what’s changing, and gives you the power to act on it.

Our biomarker tests are simple and convenient. Most use a home blood draw, with some requiring urine, stool, or saliva. We handle shipping and logistics, provide updates through emails and our client portal, and partner with top labs to make testing seamless and accessible. You will get notified when lab kits get ordered, shipped, delivered, returned, and when your results are processed.

Yes. We're here to support all of your performance and longevity needs. That includes custom lab panels, hormonal tests, environmental toxin and heavy metals scans, Galleri's cancer screen, and more.

Lab results vary depending on the type of test. Normally tests take between 2 to 6 weeks to process. Your personalized protocol is generated once all your results are in and onboarding is complete. Your results are delivered as soon as they are available.

Yes. All the reports with results directly from the lab are shared with you via our client portal, which you may download.

Yes. Futurome helps you become a more informed, empowered patient. Your lab results are always available in the client portal, making it easy to share them with your healthcare providers anytime.

You’ll receive an email notification when your lab kits get delivered to you. All the kits include clear instructions on how to collect your samples and preparation details. Each lab is different, so make sure you follow the instructions for each kit separately. No insurance or payment is needed.

For menstruating females, timing can influence certain hormone and metabolic markers. You do not need to plan your blood draw around a specific time or date. Each lab kit is different and might include specific instructions for menstruating females—follow the instructions for each kit separately.

Yes, you may complete testing during pregnancy. Some biomarkers naturally shift during each trimester, and your results will reflect those physiological changes. If you have specific concerns, please reach out to our support team before your appointment. We always recommend consulting your physician if there are any questions or concerns while pregnant.

Each lab kit is different and might include specific instructions about fasting. Please make sure you follow the instructions for each kit separately.

Our biomarker selection is grounded in the latest scientific evidence. We focus on clinically validated, actionable markers across key systems including nutrients, inflammation, hormones, sex-specific health, aging, cardiovascular health, stress, and more. Every test is intentional—designed to build a complete health picture and guide a truly personalized protocol.

Depending on the experience you choose, Futurome evaluates 200+ biomarkers across key systems including the microbiome, metabolism, hormones, aging, cardiovascular health, stress, thyroid, immunity, and more. Each testing panel is intentionally designed, and you can view the full list of tests performed for your selected experience here.

Yes. Futurome offers genetic and epigenetic testing as an optional add-on.

Yes. Clients can add on the GRAIL Cancer Test, which looks for signals of 50+ cancers before they become symptomatic.

Process & Logistics

Start with a private consultation. We’ll explore your goals, determine the most suitable experience, and outline a tailored path for your testing and coaching.

Most tests require a simple at-home blood draw, while some use urine, stool, or saliva. We ship kits directly to you and manage all logistics for a seamless experience.

Lab turnaround times vary by test, but you’ll receive timely updates through your secure client portal, typically within 2–4 weeks.

Yes. Availability depends on your location, as some tests may have shipping or regulatory restrictions. Any international fees or customs are handled transparently.

All results live in your secure client portal and can be easily downloaded or shared with your providers anytime, keeping you fully in control of your health journey.

Your experience can be 100% virtual. Everything is managed in our client portal and health results and coaching sessions can take place via virtual call. Most of our labs are in-home tests you can do wherever you are.

Support, Concierge Team & Community

Everything can be done through the client portal. You can update your health history, health goals, preferences, and any of your personal information. Keeping this information current ensures your recommendations are accurate.

Futurome client concierge is your personal team that helps ensure smooth scheduling, coordination of tests, and helps you connect with our care team. Responses are always within 1 business day or less.

You can message us directly through the client portal message chat or email contact@futurome.com for any questions you may have.

Message us through the chat in the client portal. We’re here to help. While we don’t offer medical advice, your Futurome coach will provide clear explanations for each biomarker, potential reasons behind out-of-range results, and insights to help you take action.

Yes. Join our client community to share insights and stay inspired, and follow us on social media channels and our Substack newsletter in our website's footer for the latest on longevity, multiomics, and health strategies. We share tips, science updates, and announcements to help you stay informed and empowered.

Privacy & Security

We take data privacy and information security extremely seriously. Futurome is designed to be your lifelong health partner and give you full control and ownership of your health information. All of your data is securely encrypted with full HIPAA compliance, and never shared with any third parties.

Yes. Your Futurome data is encrypted and protected to HIPAA standards. Only you decide who can see it. We never sell or share your information.

You do. You can download or delete your data at any time.

We take privacy extremely seriously. Futurome uses the latest security tools and internal protocols to protect your data from unauthorized access or disclosure. We can’t secure any information you choose to share yourself or ask us to release, so we recommend carefully considering before sharing this data. Read our Privacy Policy.

No, we do not share data. Please refer to Futurome's Privacy Policy, Cookie policy, Data security and Research consent.

Only you, our lab partners, clinicians, and essential administrators can access your results.

It lets us share tools or insights tailored to you. No spam, just what matters. We need your permission before using your health data for any marketing. It’s the law and it’s the right thing to do.

You will hear from us occasionally, and only when it’s relevant. We don’t do spam. We will invite you to join our newsletter, invitations to participate in our webinars, and send you materials, videos, and reports related to longevity.

Please refer to Futurome's data privacy agreement, privacy policy, and terms of service. Our current Privacy Policy applies broadly to all users nationwide, and is fully compliant with U.S. federal standards. It explicitly addresses California, Connecticut, and Nevada as these states have enacted the most stringent and specific consumer privacy laws (CCPA/CPRA, CTDPA, and NDPA). Our policy outlines how Futurome Health collects, processes, and protects personal and health-related information across the U.S. The additional state-specific disclosures are included only where local legislation mandates distinct consumer rights or obligations. We are closely monitoring the enactment of new privacy laws in other states and will expand our disclosures accordingly as enforcement takes effect.

Client Expectations

Futurome measures over 200 biomarkers that are specifically selected by clinicians as critical for assessing current and future health across numerous biological systems: microbiome, nutrients, metabolic, hormones, aging, immune function, toxins and more. Lab testing is just one piece of the puzzle. We take a whole-body approach to help you feel your best, for longer—optimizing your health, spotting early warning signs, and guiding proactive improvement. Futurome's ability to integrate your medical history—such as past diagnoses, surgeries, diagnostics, and the like—allows you to be a more empowered patient and individual with control over your health future.

No. Futurome doesn’t replace your primary care physician. Primary care and specialists are essential for diagnosing and treating illness, managing prescriptions, and handling acute and emergency care. Futurome specializes in prevention-based testing and is not intended for emergency or immediate health issues. Your Futurome experience is designed to complement a primary care doctor if you have one, not replace them. We are happy to help you share any test results with an outside provider to ensure you receive well-rounded medical care.

Longevity medicine focuses on root causes and whole-body balance through personalized lifestyle and nutrition. By targeting the biology of aging, it focuses on extending healthspan using advanced diagnostics. It focuses on addressing root causes through personalized lifestyle, nutrition, and targeted strategies rather than one-size-fits-all pharmaceuticals. Longevity medicine emphasizes prevention and personalized care—specifically targeting the aging process and the goal of extending healthspan, which is the years of life spent in good health. Mainstream healthcare emphasizes symptom relief rather than addressing underlying causes.

Of course. You’ll receive an email before your renewal date. You will be invited to—and have the option to—discuss your next-level goals to further improve your health. You will also have the option to retest your biomarkers, update your health profile and goals, continue tracking trends, and maintain uninterrupted access to your data and protocol.

Partnering with Futurome

Yes. Futurome partners with organizations of all sizes to offer experiences to their clients as an added benefit. Get in touch with us to discuss options.

If you’re passionate about helping people take charge of their health, we’d love to hear from you. Get started.

Other

Futurome was founded in the U.S. and is based in Phoenix, Arizona.

Most chronic issues start years before symptoms appear, often missed by traditional labs which miss early metabolic, mitochondrial, microbiome, and inflammatory changes. Futurome uncovers hidden dysfunction early, empowering you to intervene, optimize health, boost energy and focus, and extend your healthy, productive years.