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Data security statement

Last updated: 09/12/2025

Protecting your data is foundational to how we design and operate Futurome.

1. Our Security Principles

1.1 Zero-Compromise Vision

Security is built directly into Futurome's architecture—from digital twin computation to biomarker reporting, from concierge coordination to wearable integrations.

1.2 Privacy by Design

Every feature is evaluated for privacy impact before release.

1.3 Encryption Everywhere

  • In transit: TLS 1.2+

  • At rest: AES-256 encryption

  • Backups: Encrypted and geographically redundant

2. Infrastructure Security

2.1 Cloud Security

We utilize high-availability, industry-leading cloud providers with:

  • Physical access controls

  • 24/7 monitoring

  • DDoS protection

  • Network segmentation

  • Automated scaling and failover

2.2 Identity & Access Management

  • Role-based access control (RBAC)

  • Multi-factor authentication (MFA) for internal systems

  • Least-privilege principle for team members

3. Application Security

  • Secure development lifecycle (SDLC)

  • Automated vulnerability scanning

  • Regular penetration testing

  • Continuous patching and monitoring

  • Encrypted API communication with labs and devices

4. Data Protection Controls

4.1 Personal & Biological Data Segregation

Biomarker data is stored in separate, protected environments.

4.2 Logging & Monitoring

  • Real-time threat detection

  • Audit trails for sensitive actions

4.3 Limited Access

Only authorized personnel with specific operational roles can access sensitive data—strictly monitored and logged.

5. Third-Party Security

All partners—including labs, logistics providers, and wearable APIs—undergo vendor risk assessments and must meet or exceed our security standards.

6. Incident Response

We maintain a comprehensive emergency protocol including:

  • Immediate containment

  • Root-cause analysis

  • Secure restoration

  • Notification of affected users when required

  • System-wide improvement after every incident

7. User Responsibilities

To help protect your data:

  • Use a strong, unique password

  • Enable available security features on your devices

  • Do not share your login credentials

  • Notify us immediately if you suspect unauthorized activity

8. HIPAA Security & PHI Protection

  • Medical and clinical data are used exclusively within Practice Better, a HIPAA-compliant platform with encryption, audit logs, and strict access controls.

  • All staff accessing PHI are trained under HIPAA-aligned protocols.

  • The public website and Odoo CRM system are not HIPAA environments, and users are advised not to share PHI through those channels.

  • We continuously monitor compliance alignment and update internal procedures accordingly.

9. Contact Us

If you have questions about these Terms, you can reach us at:

Email: contact@futurome.com

Website: www.futurome.com