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Terms and conditions

Last updated: 09/12/2025

Welcome to Futurome. These Terms & Conditions (“Terms”) govern your access to and use of our website, digital platforms, programs, health optimization services, and any related content, tools, or products provided by Futurome (“Services”).

By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree, please discontinue use of the Services immediately.

1. About Futurome

Futurome is a performance- and longevity-focused health optimization platform. We provide personalized insights, educational content, wellness support, and digital tools.

Futurome does not provide medical care, diagnosis, or treatment, and our Services are not a substitute for the advice of licensed healthcare professionals.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old (or the age of majority in your region).

  • Have the legal capacity to enter into these Terms.

  • Provide accurate information during registration and maintain it updated.

We may refuse access to the Services for any reason at our discretion.

3. Nature of the Services (Important Disclaimer)

Futurome provides:

  • Biological and wearable data interpretation

  • Performance and longevity insights

  • Personalized wellness roadmaps

  • Digital tools and dashboards

  • Concierge coordination

  • Educational content and general health information

We do not provide medical, diagnostic, or therapeutic services.

Our recommendations are for informational and educational purposes only and should not replace professional medical judgment.

Always consult a licensed physician before making changes to your health routine, medications, or lifestyle.

4. User Responsibilities

By using our Services, you agree to:

  • Use the platform for lawful purposes only.

  • Not misuse, disrupt, or attempt to gain unauthorized access to our systems.

  • Not upload harmful, inaccurate, or infringing content.

  • Follow any instructions or guidelines provided within the platform.

You are responsible for maintaining the confidentiality of your login credentials.

5. Memberships, Payments & Renewals

Certain Services require payment or recurring subscription fees.

By purchasing a plan, you agree that:

  • Your payment method will be charged at the beginning of each billing cycle.

  • Subscriptions automatically renew unless canceled.

  • Prices, features, and membership tiers may change; you will be notified of material changes in advance.

All fees are non-refundable except where required by law.

6. Scheduling, Testing & Third-Party Providers

Futurome may coordinate lab work, home sample kits, or wearable integrations through third-party providers.

You acknowledge that:

  • Futurome is not responsible for the performance of external labs, testing partners, wearable manufacturers, or shipping services.

  • Test availability may vary by region.

  • Results and data interpretation depend on the accuracy of third-party data.

7. Data & Privacy

Your privacy matters.

Our handling of personal, biological, and wearable data is governed by the Futurome Privacy Policy.

By using our Services, you consent to:

  • The collection and processing of your data as described in the Privacy Policy.

  • The use of anonymized or aggregated data for research, quality improvement, and analytics.

We do not sell your personal data.

8. Intellectual Property

All content—including brand assets, designs, images, text, data models, dashboards, software, and proprietary methodologies—is owned by Futurome or licensed to us.

You agree not to:

  • Copy, reproduce, distribute, or modify any content without written permission.

  • Reverse-engineer any part of the platform.

9. Prohibited Uses

You may not:

  • Access the Services to build a competing product.

  • Use automated tools (scrapers, bots) except as expressly allowed.

  • Misuse biological or health-related information.

  • Engage in fraudulent or misleading behavior.

10. Service Availability & Changes

We may modify, suspend, or discontinue any part of the Services at any time, including features, pricing, or content.

We are not liable for interruptions caused by maintenance, updates, or events beyond our control.

11. Limitation of Liability

To the fullest extent permitted by law:

  • Futurome is not liable for any indirect, incidental, or consequential damages, including lost profits, data loss, or business interruption.

  • Our Services are provided “as is,” with no warranties of accuracy, completeness, or fitness for a particular purpose.

  • Any reliance on insights, dashboards, or recommendations is at your own risk.

12. Indemnification

You agree to defend, indemnify, and hold harmless Futurome and its team from any claims, damages, liabilities, or expenses arising from your use of the Services or violation of these Terms.

13. Termination

We may suspend or terminate your access to the Services at any time for:

  • Violations of these Terms

  • Abuse or misuse of the platform

  • Non-payment

Sections relating to intellectual property, liability, and privacy survive termination.

14. Governing Law

These Terms are governed by the laws of Arizona.

Any disputes will be resolved in the appropriate courts of that jurisdiction.

15. Updates to These Terms

We may update these Terms periodically.

When changes are significant, we will notify you via email or platform alerts.

Continued use of the Services constitutes acceptance of updated Terms.

16. Contact Us

If you have questions about these Terms, you can reach us at:

Email: contact@futurome.com

Website: www.futurome.com